Contact us

The following contact numbers are for members and potential members.

If you are a group customer, provider or agent, you can find more information .

Customer Service BCN Advantage
Customer Service

Phone

1-800-662-6667
1-800-257-9980 (TTY)
248-799-6327 (Fax)

Business Hours

Monday through Friday
8:30 a.m. to 5 p.m.
(Eastern Time)

After regular business hours, members can call Customer Service and leave a message about an existing referral or authorization of care. The call will be returned within two business days.

Address

Blue Care Network
P.O. Box 68767
Grand Rapids, MI 49516-8767

Phone

1-800-450-3680
711 (TTY)

Business Hours

Seven days a week
8 a.m. to 8 p.m
(Eastern Time)

Address

Blue Care Network
P.O. Box 5184
Southfield, MI 48086



Anti-fraud hot line

1-800-482-3787

Medicare fraud

1-888-650-8136

Human resources

248-799-6979 Fax

Privacy practices

313-225-9000 General Questions
1-800-552-8278 Privacy Compliant Line

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page modified 12/07/2012