Special Programs

Blue Cross Complete of Michigan offers special programs that foster improved health and well-being. These programs benefit our members and their families. You can learn more about them below. 

Disease management and complex care specialty programs

If you have a chronic condition, our disease management and complex care programs can help. You don’t need a referral for any of these special programs.

Blue Cross Complete also doesn’t require medical service referrals. We do recommend you talk with your primary care doctor to coordinate care. We can help you find a doctor.

Questions?

For questions about the programs shown here, talk to your doctor or specialist, or:

Call Customer Service
1-800-228-8554
TTY: 1-888-987-5832
24 hours a day, seven days a week

Write to
Member Services
100 Galleria Officentre, Suite 210
Southfield, MI 48034

To opt out, call 1-888-228-8554, 24 hours a day, seven days a week. TTY users call 1-888-987-5832. It won’t change your benefits. It won't change the way we or the Michigan Department of Health and Human Services treats you.

Children's Special Health Care Services

The state of Michigan's Children's Special Health Care Services provides extra support for children and some adults who have special health care needs. This program is in addition to the medical care your child gets from us.

CSHCS is part of Title V of the Federal Social Security Act. CSHCS helps those with chronic health problems by offering:

  • Coverage and referrals for specialty services.
  • Programs to support you in your role as the primary caretaker of your child.
  • Programs to help you care for your child at home while maintaining normal routines.
  • Programs which demonstrate awareness of cultural differences.
  • Programs to pull together the services of many different providers who work within different agencies.

Eligibility for CSHCS

Several factors decide whether a person is eligible for CSHCS.

Finding a CSHCS doctor

If your child is enrolled in CSHCS, you may want to find a doctor who treats kids in this program. Here's how to search online:

  1. Go to the online provider search.
  2. Select Advanced Search.
  3. Under Location, choose your search area.
  4. Check Children Special Health Care Services.
  5. Click Submit.

Additional CSHCS resources

Family Center for Children and Youth with Special Health Care Needs – They provide a parent support network and training programs. It also offers financial help for programs about special needs. For more information, visit michigan.gov.

County health departments – They can also direct you to local resources. This inclcudes parent support groups, adult transition help, child care, vaccines and more.

Children's Special Needs Fund – The fund helps families get items not covered by Medicaid or CSHCS. These items promote the health, mobility and development of your child. They include wheelchair ramps, van lifts and mobility equipment. For information, visit michigan.gov/csnfund.

Questions?

If you have questions about CSHCS or need help finding a doctor, call:

 

1-800-228-8554
TTY: 1-888-987-5832
24 hours a day, seven days a week

Understanding your MIChild benefits

MIChild is a health care program from the Michigan Department of Health and Human Services. It's for uninsured and underinsured kids under the age of 19. These kids are in need of medical, dental, vision, hearing and prescription coverage. There are no copays, coinsurance or deductibles. You pay $10 a month for all of your children who qualify. This applies even if you have more than one child. You can also choose to receive your care from us.

The MIChild program covers the following for kids under 19 years old:

  • Medical, dental, vision and hearing care
  • Emergency room and urgent care
  • Preventive immunizations
  • Diagnostic tests
  • Inpatient hospital care
  • Maternity care
  • Outpatient physical, occupational and speech therapy
  • Prescription drugs

Questions?

If you have questions about MIChild, call:

 

Customer Service
1-800-228-8554
TTY: 1-888-987-5832
24 hours a day, seven days a week