Transportation Services

We can help you get there

We understand there may be times when you need a ride to your doctor’s office, to pick up a prescription or to get other medical services. Blue Cross Complete can help you get there.

Use our free ride service for covered non-emergency services, such as:

  • Ongoing or regular doctor’s visits
  • Sick visits and other medical care needs
  • Preventive services, such as physicals or mammograms
  • Pharmacies to pick up your prescriptions
  • Durable medical equipment suppliers to pick up your medical supplies
  • Dental care visits

To get transportation to and from covered services, use our new online scheduling option.

  • Schedule a ride online by visiting LogistiCare. You'll need to register for the site by creating a username and password. You'll also need to verify your Blue Cross Complete membership.

When you schedule online, please save both your reservation number and your confirmation number. You should receive a confirmation number within 24 hours of reservation submission.

You should call 1-888-803-4947 if you’re scheduling a same-day trip. Please note that the online scheduling option is not available for same-day trips.

Remember:

  • Rides must be scheduled at least two business days in advance.
  • If you need to cancel a ride, call four hours ahead of your appointment.
  • Rides for nonmedical services aren't covered.
  • In an emergency, always call 911.
  • If you need a return trip, your wait may be up to one hour.

A handy reference

Our flier has all the information you need to use our transportation services. Print it and keep it as a handy reference.