Our health resources and programs help our members stay healthy, get better and improve their quality of life. Our programs are based on a partnership with our members, doctors and other providers.
To access these resources and programs, call our outreach team at 1-888-288-1722 from 8 a.m. to 6:30 p.m. Monday through Friday.
Your primary care physician is your health care partner and will work with you to manage your care. If you haven't seen your doctor in the past year, please make an appointment.
Protect against cold and flu season
According to the CDC, getting a flu shot can reduce your risk by 50 to 60 percent. Getting a flu shot is easy, and with your benefits, it's free. You can get one from your local pharmacy, health department or doctor’s office to protect your health this flu season.
For Flint residents
Visit the Flint water website for helpful information about finding clean water, hotlines for assistance and news updates. You can also download the Flint Empower mobile app from Apple and Google Play stores. The app gives steps for protecting your family from Flint water issues.
Disease management and complex care programs
If you have a chronic condition, our disease management and complex care programs can help you. Read more for information on asthma, COPD, diabetes, heart disease and heart failure.
Programs and information for parents and guardians
If you're a new or soon-to-be mom or dad, Blue Cross Complete can give you the resources, support and information you need during your pregnancy and after your baby is born.
Children's Special Health Care Services
The state of Michigan's Children's Special Health Care Services provides extra support for children and some adults who have special health care needs. This program is in addition to the medical care and care coordination your child gets from Blue Cross Complete.
Guidelines to Good Health
You can help prevent illness or find conditions early by following our Guidelines to Good Health. These tests and screenings are based on the latest research and are part of your covered benefits.
Ready to quit smoking?
The Tobacco Quit Program is a free telephone-based support program. Each phone session with your personal nurse health coach is designed to help you overcome the urge to use tobacco. The program offers:
- Help to create a plan to quit using tobacco.
- Guidance, support and encouragement to stick with your plan to quit.
- A way to track your progress.
To enroll in the Tobacco Quit Program
8 a.m. to 1 a.m. seven days a week