Contact Us

Blue Cross Complete of Michigan is here to connect you to resources, and help answer your questions about your benefits, services and medical needs. We're available 24 hours a day, seven days a week.

A mother uses the computer with her smiling young son in her lap

A mother uses the computer with her smiling young son in her lap

Blue Cross Complete contact information

Blue Cross Complete of Michigan

4000 Town Center
Suite 1300
Southfield, MI 48075

Customer Service

1-800-228-8554
TTY: 1-888-987-5832
24 hours a day, seven days a week

Email us

Use our Secure Email Form.

24-hour Nurse Help Line

1-888-288-1724
TTY: 1-888-987-5832
24 hours a day, seven days a week

A woman smiles as she checks her phone

Don’t miss important news and updates

Text messages from Blue Cross Complete will come from 31-783. If you receive a text message from 31-783, click the link, enter your date of birth and then you’ll have access to a personalized feed with helpful health information. You can also use the feed to dive deeper into health topics you’re interested in.

If you have questions about text messaging from Blue Cross Complete, call Customer Service at 1-800-288-8554 (TTY: 1-888-987-5832). They’re available 24 hours a day, seven days a week.

Members are invited to take a brief survey and let us know how we’re doing. Your feedback counts. Your answers are anonymous and won’t impact your benefits in any way.

Helpful phone numbers

Customer Service

1-800-228-8554
TTY: 1-888-987-5832
24 hours a day, seven days a week

Pharmacy Customer Service

1-888-288-3231
TTY: 1-888-988-0071
24 hours a day, seven days a week

Dental Customer Service

For Medicaid members 21 years and older and Healthy Michigan Plan members 19 and older
1-844-320-8465    
TTY: 711
9 a.m. to 5 p.m., Monday through Friday

For MIChild members
1-888-988-6300
TTY: 1-888-263-5897
8 a.m. to 7 p.m., Monday through Friday

Healthy Kids Dental

Blue Cross Blue Shield of Michigan
1-800-936-0935    
bcbsm.com/healthykids

Delta Dental of Michigan
1-866-696-7441    
deltadentalmi.com

Customer Service

1-800-228-8554
TTY: 1-888-987-5832
24 hours a day, seven days a week

Pharmacy Customer Service

1-888-288-3231
TTY: 1-888-988-0071
24 hours a day, seven days a week

Dental Customer Service

For Medicaid members 21 years and older and Healthy Michigan Plan members 19 and older
1-844-320-8465    
TTY: 711
9 a.m. to 5 p.m., Monday through Friday

For MIChild members
1-888-988-6300
TTY: 1-888-263-5897
8 a.m. to 7 p.m., Monday through Friday

Healthy Kids Dental

Blue Cross Blue Shield of Michigan
1-800-936-0935    
bcbsm.com/healthykids

Delta Dental of Michigan
1-866-696-7441    
deltadentalmi.com