Transportation Services

We understand there may be times when you need a ride to your medical services or procedures. Blue Cross Complete of Michigan can help you get there; just call our transportation provider at 1-888-803-4947. TTY users should call 711.

If you have an emergency, you should call 911.

Using the ride service

You can use our free ride service for:

  • Ongoing or regular doctor visits
  • Sick visits and other medical care needs
  • Preventive services, such as physicals or mammograms
  • Pharmacies to pick up your prescriptions

Scheduling a ride

To schedule a ride, you will need:

  • Blue Cross Complete member ID card
  • Date and time of your appointment
  • Address and phone number of your doctor’s office

Once your reservation is made, please save both your reservation number and your confirmation number. See below for the steps to scheduling a ride. 

Schedule online

You can schedule a ride at least two days in advance online by clicking on the link below and following the online instructions. Same-day scheduling isn't available when using the online portal.

Here are instructions on how to set up an account or how to use the online scheduling option (PDF) .

*Blue Cross Complete of Michigan does not control this website or endorse its general content. 

Schedule by phone

You can make reservations in advance or schedule same-day and urgent transportation by phone.

 

1-888-803-4947
TTY users call 711
24 hours a day, seven days a week

You can also print our transportation flyer (PDF)  as a handy reference. 

Frequently asked questions