Contact Us

For questions about your medical and pharmacy services and benefits

Customer service

phone-icon 1-800-228-8554

TTY: 1-888-987-5832

24 hours a day, seven days a week

Pharmacy customer service

phone-icon 1-888-288-3231

TTY: 1-888-988-0071

8:30 a.m. to 6 p.m. Monday through Friday

Dental customer service for Healthy Michigan Plan members

phone-icon 1-844-320-8465

TTY: 711

9 a.m. to 5 p.m. Monday through Friday

Dental customer service for MIChild members

phone-icon 1-800-482-8915

TTY: 711

For medical needs and questions, or to talk to a nurse

Rapid Response Outreach Team

phone-icon 1-888-288-1722

TTY: 1-888-987-5832

8 a.m. to 5:30 p.m. Monday through Friday

24-hour Nurse Help Line

phone-icon 1-888-288-1724

TTY: 1-888-987-5832

Our address

address-iconBlue Cross Complete of Michigan
100 Galleria Officentre
Suite 210
Southfield, MI 48034

Other helpful phone numbers

Anti-fraud Hotline



TTY: 711

You may leave information anonymously. You don't have to tell us your name.

Privacy practices



For general questions and the privacy complaint line.

Diabetic Supplies

J&B Medical Supply

phone-icon 1-888-896-6233

Outpatient lab services

Joint Venture Hospital Laboratories (JVHL)

phone-icon 1-800-445-4979

Durable medical equipment

Northwood, Inc.

phone-icon 1-800-667-8496

Tobacco quit program



TTY:  1-888-229-2182

Sign up and win! 

Register for your online account between July 18 and August 15. You'll be entered to win four tickets and snack packs for a Detroit TigersTM game.

Manage your health plan with your online account.

Tickets are not available for assignment, transfer, resale, conversion to cash or cash redemption. No substitutions are permitted. Tickets are solely for personal use.

Confidence comes with every card℠

To enroll, call Michigan Enrolls at 1-888-367-6557.

Blue Cross Complete of Michigan holds a commendable accreditation status from the National Committee for Quality Assurance.

Resources for providers

Find forms, newsletters and information to help your Blue Cross Complete patients.